Yamaha Extended Warranty
YAMAHA EXTENDED SERVICE PLAN CONTRACT
YAMAHA OUTBOARD MOTORS (hereafter referred to as "Motor")
Administered by Yamaha Motor Corporation, U.S.A., 6555
Katella Ave., Cypress, California 90630 (714) 761-7632.
SAMPLE CONTRACT ONLY
If you do not receive the actual Y.E.S Contract within
sixty (60) days of purchase, please contact Service
Marketing at 1-714-761-7632.
Effective 5/7/02 02-222A LIT-11580-00-39
PLEASE READ THIS CONTRACT CAREFULLY. IT
CONTAINS THE ENTIRE AGREEMENT
BETWEEN YAMAHA MOTOR CORPORATION,
U.S.A. AND YOU. THIS CONTRACT TAKES THE
PLACE OF ANY OTHER WRITTEN OR ORAL
STATEMENTS MADE TO YOU ABOUT YOUR
COVERAGE UNDER THIS CONTRACT. THIS
CONTRACT IS NOT AN INSURANCE POLICY.
YAMAHA MOTOR CORPORATION, U.S.A. DOES
NOT AUTHORIZE ANYONE TO CREATE FOR IT
ANY OBLIGATION THAT IS NOT CONTAINED IN
THIS CONTRACT.
DEFINITIONS
Definitions of Key Words used in this Contract (Key
words appear in bold type):
YAMAHA and Genuine YAMAHA: YAMAHA
MOTOR CORPORATION, U.S.A.
Y.E.S. Contract: this YAMAHA EXTENDED SERVICE
PLAN CONTRACT which includes your name and the
information about your YAMAHA motor.
Declarations: that portion of the Y.E.S. Contract with
information about the Customer and the identified motor.
Customer, you, or your: the owner of record of the motor
shown in the Declarations registered with YAMAHA.
Covered motor or the motor or your motor: the
Outboard Motor shown in the Declarations.
YAMAHA Dealer: the authorized YAMAHA Dealer who
sold you this Y.E.S. Contract, or another franchised
YAMAHA Dealer who is authorized to repair the covered
motor.
"Breakdown"or "Mechanical Breakdown" means the
breakage or failure of a covered part caused by a defect or
faulty workmanship from the manufacturer, making that
covered part incapable of performing the function for
which it was designed. The identified motor will be covered
only for Mechanical Breakdown(s) which occur(s)
in the Continental United States including Alaska.
Breakdown or Mechanical Breakdown does not include
the gradual reduction in operating performance caused by
wear and tear where a failure has not occurred.
New motor(s): a motor with a YAMAHA Limited
Warranty in effect at the time of Y.E.S. Contract sale.
Refer to the Warranty Statement that came with your purchase.
Used motor(s): an Outboard Motor sold by the
YAMAHA Dealer for which the YAMAHA Limited
Warranty has expired, and which meets specific eligibility
requirements.
Limited Warranty: is the warranty which comes with the
motor from YAMAHA at no charge to the customer.
Storage: following the procedures outlined in the Owner’s
Manual for the Covered Motor under the section entitled
"STORAGE."
GENERAL PROVISIONS
This Y.E.S. Contract governs a specific agreement
between YAMAHA and the Customer which is applicable
exclusively to the covered motor. YAMAHA will,
without cost to the Customer and subject to the conditions
and exclusions of this Y.E.S. Contract, repair or replace
parts damaged as a result of a Mechanical Breakdown
when the covered motor is made available for repairs at a
YAMAHA Dealer. At YAMAHA’S discretion, replacement
parts used in covered repairs will be Genuine
YAMAHA new, Genuine YAMAHA remanufactured or
parts of like kind and quality.
CUSTOMER’S RESPONSIBILITY
The Customer’s Responsibility under this Y.E.S.
Contract shall be to:
1. Operate and maintain the motor as specified in the
appropriate Owner’s Manual. Specifically, the
Customer must follow the guidelines on Storage of
the motor. Failure to properly store your motor may
result in denial of ENGINE MECHANICAL
BREAKDOWN CLAIMS.
2. Give notice to a YAMAHA Dealer of any and all
apparent defects within ten (10) days after discovery,
and make the covered motor available at that time for
inspection and repairs at such YAMAHA Dealer’s
place of business.
3. The Customer must either (a) use the Maintenance
Log provided with the Y.E.S Contract and have it
verified by the YAMAHA Dealer that performs the
services or repairs: or (b) the Customer must keep
receipts and other records that show the dates,
mileage, hours of use (if applicable), costs, services
and repairs performed (including Storage).
4. The Customer must follow YAMAHA guidelines for
the quality and type of fuel, oil and lubricants used.
Failure to follow guidelines in the appropriate
Owner’s Manual will result in denial of ENGINE
AND DRIVELINE CLAIMS.
YAMAHA’S LIABILITY
YAMAHA'S liability under this Y.E.S Contract shall not
exceed the actual cash value of the motor at the time of
Mechanical Breakdown as determined by standard manuals
for establishing motor value. THE TOTAL OF ALL
CLAIMS PAID DURING THE TERM OF THE Y.E.S.
CONTRACT SHALL IN NO EVENT EXCEED THE
PRICE THE CUSTOMER PAID FOR THE VEHICLE.
Our obligations to you are guaranteed under the
Contractual Liability Insurance Policy (Reimbursement
Insurance Policy) issued by Combined Specialty Insurance
Company, 5050 North Broadway, Chicago, Illinois 60640.
In the event you have any questions regarding your Y.E.S.
Contract, you may contact Automotive Warranty
Services, Inc. or Combined Specialty Insurance Company.
Iowa
You may also contact the Iowa Insurance Commissioner at
the following address: Iowa Insurance Department, 6th
Floor, Lucas State Office Building, Des Moines, Iowa
50319.
Idaho
Coverage afforded under this Agreement is not guaranteed
by the Idaho Insurance Guarantee Association.
Utah
Coverage afforded under this contract is not guaranteed by
the Property and Casualty Guaranty Association.
South Carolina
Complaints or questions concerning the regulation of service
contracts may be directed to the South Carolina
Department of Insurance at P.O. Box 100105, Columbia,
South Carolina 29201-3105. (803) 737-6160.
Texas
Unresolved complaints or questions concerning the regulation
of service contracts, may be directed to the Texas
Department of Licensing and Regulation at P.O. Box
12157 Austin TX 78711. 800-803-9202.
TRANSFER RIGHTS
This Y.E.S Contract is transferable.
To transfer the Y.E.S Contract from You to the subsequent
Customer, it is required that a transfer of registration
and inspection be performed by a YAMAHA Dealer. A
reasonable dealer imposed fee may be charged for this
inspection. This transfer of registration must take place
within fifteen (15) days of ownership change. At the time
of transfer of registration, the Customer will be required
to provide all required maintenance receipts or the properly
completed Maintenance Log to the new owner.
Although there is no transfer fee to transfer this contract,
any dealer charges for performing any inspections necessary
will be the Customer’s responsibility.
THE TERM
OF THE Y.E.S Contract
FOR NEW MOTORS
The TERM of the Y.E.S Contract for your new motor is
the YAMAHA Limited Warranty period plus the number
of months of Y.E.S. Plan purchased. YAMAHA Limited
Warranty Periods vary. The Y.E.S Contract TERM
expires on the date shown in the Declarations.
FOR USED MOTORS
The TERM of the Y.E.S Contract for your used
YAMAHA motor is the number of months of Y.E.S Plan
purchased at the time of used motor sale, and is shown in
the Declarations. The used motor is eligible only if the
YAMAHA Dealer sells (sold) you the used motor and the
Y.E.S Contract on the same day. YAMAHA will not provide
coverage for used motors which are not sold by the
YAMAHA Dealer.
COVERAGE
During the term of the Y.E.S Contract, any YAMAHA
Dealer will provide at no cost to you:
1. Repair or Replacement of any part determined to be
defective by YAMAHA as a result of a Mechanical
Breakdown subject to the General and Specific
Exclusions contained in this Y.E.S Contract. All
parts replaced under this Y.E.S Contract become the
property of the YAMAHA Dealer.
2. TRAVEL AND RECREATION INTERRUPTION
PROTECTION (TRIP): In the event a Mechanical
Breakdown occurs, reimbursement of up to two hundred
and fifty dollars ($250.00) per occurrence will be
provided for reasonable, legitimate expenses incurred
because of the Mechanical Breakdown, such as food,
lodging, phone calls, replacement motor rental, or
other transportation. THIS BENEFIT DOES NOT
APPLY TO EXPENSES COVERED BY INSURANCE
OR OTHER BENEFITS. This benefit
applies during the Limited Warranty period as well
as the Y.E.S Contract period. To receive TRIP
Reimbursement the Customer must submit valid
receipts for eligible expenses to the YAMAHA
Dealer doing the repair of the Mechanical
Breakdown.
3. FOR USED MOTORS, SEALS AND GASKETS
ARE NOT COVERED, UNLESS THEY ARE
REQUIRED TO REPAIR A MECHANICAL
BREAKDOWN OF A PART OTHER THAN THE
SEAL AND/OR GASKET.
GENERAL EXCLUSIONS
GENERAL EXCLUSIONS from this Y.E.S Contract
shall include ANY MECHANICAL BREAKDOWNS
caused by: competition or racing use; installation of parts or accessories that are not of like kind and quality to Genuine
YAMAHA parts; abnormal strain, neglect, or abuse; lack of
proper maintenance, including Storage; accident or collision
damage; contact with foreign materials or submersion; damage
due to growth of marine organisms on surfaces; damage
due to improper transportation; damage due to rust or corrosion;
modification to original parts.
SPECIFIC EXCLUSIONS
THIS Y.E.S. CONTRACT DOES NOT COVER:
1. NORMAL WEAR AND TEAR ITEMS. SOME EXAMPLES
ARE: Water pump impeller; gaskets and rubber
seals; anodes; brushes for the starter motor and power tilt
motor; spark plugs, and fluids not required in conjunction
with repairing a MECHANICAL BREAKDOWN.
2. Mechanical Breakdown caused by improper storage.
The Customer must have proof that proper storage procedures
have been completed if requested by YAMAHA
in relation to a specific Mechanical Breakdown.
3. If a particular Mechanical Breakdown is caused by
operation or maintenance other than as shown in the
applicable owner’s manual, that Mechanical
Breakdown will not be covered by this Y.E.S. Contract.
4. APPEARANCE-RELATED DAMAGE ON THE
COWL, PAN, LOWER UNIT, AND EXHAUST HOUSING
SUCH AS scratches; nicks; dents; fading paint and
trim, tears, corrosion, and gel coat stress cracks, and
growth of marine organisms on surfaces.
5. Peripheral equipment such as gauges, fuel tanks and
hoses, remote control boxes, propellers, and wiring external
from the motor.
6. Mechanical Breakdown while the motor is under the
YAMAHA Limited Warranty or when the component
is covered by a manufacturer’s modification or recall program.
7. Damage from theft, fire, freezing, vandalism, riot, explosion,
flood, hail, lightning, earthquake, windstorm, water
and collision.
8. Mechanical Breakdown or damage to ANY COMPONENTS
caused by water, sand and/or corrosion, or
impact with underwater object, weed ingestion or any
other entanglement.
9. Loss which occurs due to failure to maintain proper fluid
and/or lubricant levels as specified by YAMAHA or due
to improper oil/gas mixture ratios.
10. Damage due to alteration, modification or use of the covered
motor not recommended by YAMAHA.
11. Damage due to failure of "non-stock" or modified parts.
12. Motors used for commercial purposes. Examples of commercial
use are: rental, delivery, hauling for hire, police,
harbor patrol, or emergency services. In general, if a
motor will be used to make a profit, it is considered commercial
usage.
13. NORMAL MAINTENANCE, ADJUSTMENTS, TUNEUPS,
PARTS OR LABOR NOT REQUIRED TO
REPAIR A Mechanical Breakdown OR FLUIDS
NOT REQUIRED IN CONJUNCTION WITH
REPAIRING A MECHANICAL BREAKDOWN.
14. INCIDENTAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES OF ANY KIND INCLUDING LOSS OF
USE. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL,
OR PUNITIVE DAMAGES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
15. The Customer must either (a) use the Maintenance Log
provided with the Y.E.S. Contract and have it verified
by the YAMAHA Dealer that performs the services or
repairs; or (b) you, the Customer must keep receipts or
other records that show the cost, dates, mileage, elapsed
hours, services and repairs performed including storage.
Failure to show proof of servicing may result in the
denial of coverage.
16. THIS SERVICE CONTRACT DOES NOT COVER
REPAIR OR REPLACEMENT OF PISTONS AND/ OR
RINGS TO IMPROVE ENGINE COMPRESSION
WHEN A MECHANICAL BREAKDOWN HAS NOT
OCCURRED. LOSS OF ENGINE COMPRESSION IS
NORMAL WEAR AND TEAR.
17. Charges for transporting the motor to and from the
Yamaha Dealer.
CLAIM PROCEDURE
In the event of a Mechanical Breakdown, the Customer
must follow these procedures:
Protect the motor to prevent further damage. Continued
operation of the motor may result in damage that may not be
covered by this Y.E.S. Contract. Return the motor within 10
days to the YAMAHA Dealer where the Y.E.S. Contract
was purchased. If this is not possible, you can have the repairs
done at another YAMAHA Dealer. Provide the YAMAHA
Dealer with receipts for required maintenance or the validated
Maintenance Log, if needed to authorize the repair.
When necessary, the Customer will be required to authorize
the YAMAHA Dealer to tear down the motor for diagnostic
evaluation. If there is not a Mechanical Breakdown covered
by this Y.E.S. Contract, the Customer is responsible for the
COSTS OF DIAGNOSIS AND TEARDOWN.
NOTE: When the repair work is completed, be sure to have
your Y.E.S. Contract and your maintenance records returned
to you.
CANCELLATION
Cancellation By The Customer
You may cancel this Y.E.S. Contract at any time. To cancel,
you must mail this Y.E.S. Contract or provide written notice
to the YAMAHA Dealer who sold you this Y.E.S. Contract.
If you cancel this Y.E.S. Contract within the first thirty (30)
days and you have not incurred a claim, a 100% refund of the
purchase price will be made less a $25 administrative fee. If
you cancel this Y.E.S. Contract after thirty (30) days or you
have incurred a claim, a pro-rata refund will be made based
upon the time used, less an administrative fee of $25. For
new motors, the original date the YAMAHA Limited
Warranty went into effect is used to calculate the elapsed
term of the Y.E.S. Contract. All refunds will be paid to you
or to the lienholder if applicable by the YAMAHA Dealer
who sold you this Y.E.S. Contract.
Cancellation By YAMAHA
YAMAHA may cancel this Y.E.S. Contract for any reason
within the first thirty (30) days. If we cancel this Y.E.S.
Contract during the first thirty (30) days and you have not
incurred a claim, a 100% refund of the purchase price will be
made less a $25 administrative fee. After thirty (30) days,
YAMAHA may cancel this Y.E.S. Contract for the following
reasons:
- if there has been a material misrepresentation or fraud at
the time of sale of this Y.E.S. Contract;
- if you have failed to maintain your motor as prescribed
by the manufacturer; or other substantial breach of duties;
- if you do not pay the Y.E.S. Contract purchase price
(premium).
If YAMAHA cancels this Y.E.S. Contract after thirty (30)
days, a pro-rata refund will be made based upon the time
used. YAMAHA will notify you in writing fifteen (15) days
prior to canceling this contract. For new motors, the original
date the YAMAHA Limited Warranty went into effect is
used to calculate the elapsed term of the Y.E.S. Contract. All
refunds will be paid to you or to the lienholder if applicable
by the YAMAHA Dealer who sold you this Y.E.S. Contract.
If this Y.E.S. Contract is financed, and your motor is a total
loss or is repossessed, you authorize your lienholder to cancel
this Y.E.S. Contract through your YAMAHA Dealer to
receive the refund.
This Y.E.S Contract is amended to comply with the following
state requirements:
Alabama, Hawaii, Nevada, New York, Texas, & Wyoming
Cancellation Section is amended to include:
Cancellation During the "Free-Look" Period
If you cancel this Y.E.S. Contract within twenty (20) days of
receipt of this Y.E.S. Contract and have not incurred a claim,
this Y.E.S. Contract shall be void and you will receive a full
refund of the Y.E.S. Contract Charge. A ten percent (10%)
penalty per month shall be added to a refund that is not made
within forty-five (45) days of return of this Y.E.S. Contract to
us. The provisions of this paragraph only apply to the original
purchaser of this Y.E.S. Contract. The refund will be paid to
you, or the person you authorize by your YAMAHA Dealer.
If YAMAHA cancels this Y.E.S. Contract, the administrative
fee is not applicable and YAMAHA will mail you written
notice fifteen (15) days prior to cancellation.
California, Georgia, Illinois, North Carolina
Cancellation Section is amended to include:
If you cancel this Y.E.S. Contract within the first thirty (30)
days, the administrative fee is $25 or 10% of the Y.E.S.
Contract Charge, whichever is less. If this Y.E.S. Contract
is canceled after thirty (30) days, the administrative fee is $25
or 10% of the pro-rata refund, whichever is less.
Georgia
Should YAMAHA fail to refund the unearned consideration,
you have the right to receive the refund directly from
Combined Specialty Insurance Company.
Massachusetts
NOTICE TO CUSTOMER: THE COVERAGE YOU ARE
BUYING IS NOT REQUIRED IN ORDER TO REGISTER
OR FINANCE A MOTOR. THE BENEFITS PROVIDED
MAY DUPLICATE EXPRESS MANUFACTURER'S OR
SELLER'S WARRANTIES THAT COME AUTOMATICALLY
WITH EVERY SALE. YOU CAN BE REQUIRED
BY THE SELLER OF THIS COVERAGE TO PURSUE
THOSE WARRANTIES WHICH ARE AVAILABLE TO
YOU WITHOUT THIS CONTRACT.
New Hampshire
Cancellation Section is amended to delete the $25 administrative
fee.
After this Y.E.S. Contract has been in effect for sixty (60)
days, YAMAHA may cancel this Y.E.S. Contract for the following
reasons only:
- Nonpayment of premium; or
- Fraud or material misrepresentation
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